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Title
Text copied to clipboard!Ramp Service Agent
Description
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We are looking for a Ramp Service Agent to join our ground operations team at a busy airport. As a Ramp Service Agent, you will play a critical role in ensuring the safe and efficient handling of aircraft, baggage, cargo, and passengers on the ground. This position requires physical stamina, attention to detail, and a commitment to safety and teamwork.
Ramp Service Agents are responsible for a variety of tasks that support airline operations. These include marshaling aircraft to and from gates, loading and unloading baggage and cargo, operating ground support equipment, and ensuring that aircraft are properly serviced and ready for departure. You will work closely with other ground crew members, flight crews, and airport personnel to maintain on-time performance and uphold safety standards.
This role involves working in all weather conditions and requires the ability to lift heavy items, operate machinery, and follow strict safety protocols. The ideal candidate is reliable, punctual, and able to work flexible hours, including nights, weekends, and holidays. Previous experience in aviation or logistics is a plus but not required, as training will be provided.
If you are looking for a fast-paced, hands-on job in the aviation industry with opportunities for growth and advancement, this could be the perfect role for you.
Responsibilities
Text copied to clipboard!- Marshal aircraft to and from gates using hand signals or guiding equipment
- Load and unload baggage, cargo, and mail from aircraft
- Operate ground support equipment such as tugs, belt loaders, and de-icing trucks
- Perform aircraft servicing tasks including fueling, lavatory servicing, and water replenishment
- Ensure compliance with all safety and security regulations
- Communicate with flight crews and other ground personnel to coordinate operations
- Inspect and report any damage to aircraft or equipment
- Maintain cleanliness and organization of ramp areas
- Assist with aircraft pushback and towing operations
- Follow all airline and airport procedures and protocols
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Ability to lift up to 70 pounds repeatedly
- Valid driver’s license and clean driving record
- Willingness to work in all weather conditions
- Ability to work flexible shifts, including nights, weekends, and holidays
- Strong attention to detail and safety awareness
- Good communication and teamwork skills
- Ability to pass background checks and drug screening
- Basic mechanical aptitude is a plus
- Previous experience in aviation or logistics is preferred but not required
Potential interview questions
Text copied to clipboard!- Do you have a valid driver’s license?
- Are you able to lift up to 70 pounds repeatedly?
- Are you willing to work in all weather conditions?
- Can you work flexible hours, including nights and weekends?
- Do you have any experience in aviation or logistics?
- Are you able to pass a background check and drug screening?
- Do you have any experience operating ground support equipment?
- How do you ensure safety in a fast-paced work environment?
- Are you comfortable working in a team setting?
- What interests you about working as a Ramp Service Agent?
